At Nine Inch Nails’ Phoenix show on September 16th, 2025, a fan on NIN’s Reddit described being ejected after a brief vertigo spell. She said all she needed was water, a seat, and a minute to recover.
However, security allegedly only offered her a wheelchair from a distance. When she declined, she was forced out of the venue, left alone on the street, and told inconsistent reasons for her removal — first that she had been “throwing up,” then that refusing the wheelchair was grounds for ejection. Guest Services allegedly refused to help, saying to “call in the morning.”
The fan, a 29-year-old longtime Nine Inch Nails concertgoer, stressed she was small, non-disruptive, and posed no threat, yet was treated like a liability rather than given basic accommodation. She lost the show she’d looked forward to for months and is pursuing the matter with Live Nation and Ticketmaster.
Nine Inch Nails fan talks about potential lawsuit
Another Reddit user replied that this could be grounds for a lawsuit, arguing the fan was discriminated against since no rule required her to accept the wheelchair. They expressed anger at how she was treated, urging her to get the venue’s response in writing and consult a lawyer.
“They never stated that you had to take the wheelchair. It sounds silly to file a lawsuit over something like this but I feel like you were discriminated against and you should not let this go. Maybe I’m just feeling like it’s hitting close to home for me. I’m used to being treated like this by society at large so maybe that’s why I’m a little extra angry for you.”
This story highlights a bigger issue: how venues handle fans who experience medical issues during shows. Concerts are high-energy environments, and moments of dizziness, heat exhaustion, or other minor health concerns aren’t uncommon. The difference between compassion and cold procedure can determine whether someone’s night is salvaged or ruined.
