Pearl Jam Fans Upset At Ticket Problems

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Eddie Vedder performs with Pearl Jam live in Vancouver.

Pearl Jam performed at the Washington-Grizzly Stadium on Thursday night as part of their Dark Matter Tour. This marked the band’s first concert in Missoula since 2018, and the Seattle-based group played to a full house. Missoula is also a significant stop on the world tour for Pearl Jam’s bassist, Jeff Ament, who hails from Montana. Ament used the occasion to encourage everyone in the crowd to vote in the upcoming election. During the show, Stephen Colbert was also spotted.

Ticket issues at Pearl Jam concert

While the concert in Missoula was highly anticipated, some fans experienced significant ticketing issues. Fans have claimed that they were being relocated to less desirable seats without any prior notice or explanation. They also couldn’t find tickets on the GrizTix map. These problems have left many attendees feeling frustrated and disappointed.

One fan shared his experience on social media, revealing that his friends who were originally seated in section 119 received no communication about their section being scrapped. Instead of the seats they paid for, they were suddenly relocated to the nosebleeds, far from the stage.

“They just got thrown into the nosebleeds after their tickets didn’t show up on GrizTix’s map, according to an employee,” the fan explained. He was seated in section 120 and was able to resolve his issue, but he expressed sympathy for those who were not so fortunate.

Another fan highlighted the lack of communication from the event organizers and claimed that when they asked an employee about the situation, they were told that the stage was “freaking massive” and that the realization came right before the staff clocked out.

It’s hard to believe that such a critical detail about the stage size could have been overlooked, leading to sections being sold that ultimately had obstructed views or were entirely scrapped.

Adding to the frustration, fans claimed that they were not compensated for the inconvenience. Those who sought a refund were told to leave the concert if they wanted their money back, an option that didn’t sit well with most attendees who had been eagerly awaiting the show. The lack of communication from the comp office only made matters worse, as there was no message or outreach to inform ticket holders of the changes.

This situation highlights what appears to be a mismanagement for the stadium. Selling tickets for sections that would later be obstructed or scrapped due to an unexpectedly large stage setup should have been avoidable with proper planning. Fans deserve better communication and compensation when things go wrong, especially at a major concert like Pearl Jam’s.