Pearl Jam fans have discussed attempting to get refunds for postponed shows with Ticketmaster making things difficult for many fans, though one mention securing a refund.
hrd2imgn posted on the Ten Club board, “People are shocked the asswipes at TM screwed folks? We fought the beast and lost, now you see why we fought those fuckers. Still amazed almost no other bands stepped up…oh wait not shocked when it comes to $$$$.”
gettingright said, “I’m guessing they are trying to save themselves from going out of business, and may be protecting their clients, too.
TM doesn’t keep the ticket money for events, just their fee. So, they literally don’t have the money to refund; the event promoters have the money, who probably don’t mind earning the interest on ticket sales for the months that will be holding that money.
When the rare event postpones or cancels, they likely have the capital to issue refunds while they wait to receive the money from the promoters, but when every event cancels for 6 months, what can they do?
I’m not a friend of Ticketmaster, but if I were the CEO, I’d do the same thing.
But, I actually don’t know how any of ticket sales works; I’m just assuming, so if any one has that knowledge, feel free to correct me. I like learning!”
vest71 wrote, “What about 10C tickets ? Refund ? or is it still TM who “sells” the tickets ? and why not just cancel the shows and not leave the fans hanging since we are the last in line we have to suffer …. I have more than 1000$ worth of tickets for shows I don’t know if I can attend, it doesn’t seems fair.
Then the band have to make the refund out of there own pockets ( I´ll think the have the money ).”
SHZA added, “I was actually able to request refunds for a couple standard ticket purchases for shows that have been postponed but not yet rescheduled – PJ Oak 2 and Rolling Stones. Others that have been postponed but no new date like Tool had no refund option. I also can’t request a refund for Foo Fighters even though it’s already been rescheduled. So it looks like it’s an evolving situation.”
